Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit or interact with our online gaming platform. We are committed to transparency regarding data collection practices and your privacy rights under UK data protection legislation, including the UK General Data Protection Regulation and the Privacy and Electronic Communications Regulations.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They contain information that is transferred to your device's hard drive and allow us to recognise your device and store information about your preferences or past actions. Cookies enable our platform to function properly and provide you with a personalised gaming experience while maintaining the security and integrity of our services.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Enable core functionality, security features, and account access | Session or up to 1 year |
| Performance Cookies | Collect anonymous data about site usage and technical performance | Up to 2 years |
| Functional Cookies | Remember your preferences, settings, and gaming history | Up to 1 year |
| Marketing Cookies | Deliver targeted advertisements and track campaign effectiveness | Up to 13 months |
3. Essential Cookies
Essential cookies are strictly necessary for the operation of our gaming platform and cannot be disabled. These cookies enable fundamental functions such as user authentication, account security, payment processing, and regulatory compliance features required under UK gambling legislation. Without these cookies, we cannot provide our services or ensure the safety and security of your gaming experience.
- User authentication and session management
- Security and fraud prevention measures
- Payment processing and transaction verification
- Age verification and responsible gambling controls
- Regulatory compliance and audit trail maintenance
4. Performance and Analytics Cookies
Performance cookies help us understand how visitors interact with our gaming platform by collecting anonymous statistical data. This information enables us to improve our services, optimise game performance, and enhance user experience. We use this data to identify technical issues, monitor server performance, and analyse gaming patterns to ensure fair play and platform stability.
- Website traffic analysis and user behaviour patterns
- Game performance monitoring and optimisation
- Error tracking and technical issue identification
- Server load balancing and response time measurement
- Mobile application performance analytics
5. Functional Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings. These cookies allow us to provide personalised features such as language preferences, game favourites, betting limits, and display options. They also enable social features and customer support functionality, making your interactions with our platform more convenient and tailored to your preferences.
6. Marketing and Advertising Cookies
Marketing cookies enable us to deliver relevant advertisements and promotional content based on your interests and gaming preferences. These cookies track your activity across our platform and may be used to build a profile of your interests. We partner with third-party advertising networks that may also use cookies to show you relevant ads on other websites.
- Personalised bonus and promotion targeting
- Cross-platform advertising campaign management
- Social media integration and sharing functionality
- Affiliate tracking and referral programme management
- Email marketing personalisation and segmentation
7. Third-Party Cookies
Our platform may contain cookies from third-party service providers, including payment processors, game developers, analytics providers, and advertising networks. These partners operate under their own privacy policies and cookie practices. We recommend reviewing their respective privacy policies to understand how they collect and use your information through cookies and similar technologies.
8. Cookie Consent and Management
We obtain your consent before placing non-essential cookies on your device, in compliance with UK privacy regulations. You can manage your cookie preferences through our cookie consent banner or by accessing your account settings. Your consent choices are stored and respected throughout your use of our platform, though you may update these preferences at any time.
9. How to Control Cookies
You have several options for controlling cookies on our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling certain cookies may limit your ability to use some features of our gaming platform.
- Use our cookie preference centre in your account settings
- Adjust your browser's privacy and security settings
- Clear existing cookies from your device
- Use browser extensions that block tracking cookies
- Enable private or incognito browsing mode
10. Browser-Specific Cookie Settings
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
- Internet Explorer: Tools > Internet Options > Privacy
11. Mobile Cookie Management
Mobile devices and applications may use similar technologies to cookies, including device identifiers and local storage. You can control these through your device's privacy settings or by adjusting permissions within our mobile application. Some mobile advertising identifiers can be reset or disabled through your device's advertising settings.
12. Policy Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our platform or via email. For questions about our cookie practices or to exercise your privacy rights under UK data protection law, please contact our Data Protection Officer through the contact information provided in our Privacy Policy. This policy was last updated in January 2026 and remains effective until further notice.